Elapse.ai is an AI tool designed to enhance customer support and feedback management. It learns every detail about your company, including past and future support tickets, to create a stress-free, self-sufficient, and fully autonomous support system.
This AI-powered chatbot gets smarter with each interaction and is capable of solving over 70% of customer support queries, eventually reaching up to 100% self-sufficiency.
One of the key features of Elapse.ai is its ability to accumulate and analyze customer feedback over time.
This provides decision-makers with a comprehensive understanding of their users' needs and helps in prioritizing product updates and features based on real user requirements. By uploading supporting documentation and web pages, Elapse.ai can answer questions based on your company's data, ensuring consistent and effective customer support.
Elapse.ai also stands out in the field of software development, offering up-to-date documents from the latest programming and no-code frameworks. It serves as a virtual mentor for developers, providing access to proven solutions from its user community and fostering a supportive environment for learning and collaboration.
The platform is trusted by over 5,000 users and is known for its specialized training approach for AI models, focusing on one coding framework at a time to ensure in-depth knowledge and expertise. Elapse.ai emphasizes data security, employing AES-256 encryption for stored customer data and TLS encryption for data transfers.
